Frequently asked questions
Straight answers about ProfitLooker, plans, and how we handle data.
If something below does not match what you see in the product, the in-app experience wins — contact us and we will clarify.
ProfitLooker is product research software: you can search via our Keepa integration and review estimated margins with typical fee assumptions. Figures are for research — verify costs, restrictions, and listings before sourcing. We do not guarantee income or optimal outcomes.
Zipcode helps tailor certain retailer and shipping context to your area. It does not guarantee local profitability or sales — use it as one input alongside your own verification.
Use our integrated Keepa search to find products based on your criteria (sales rank, price range, brands, etc.), then save your collections directly to ProfitLooker. No more manual CSV exports needed: search → save → analyze. Check our tutorial page for the full workflow.
We combine your inputs with typical fee assumptions and available data to show estimated margins. Fees, shipping, and buy-box conditions change — treat numbers as estimates and confirm before purchasing inventory.
Our AI analysis uses Google’s Gemini to provide insights about your products: trends, competitor angles, and suggestions to support decisions. Availability depends on your plan.
We use encrypted connections (HTTPS), sensible access controls, and providers that meet common industry expectations. We do not sell your research lists.
The free trial includes a limited number of searches, basic profit views, Keepa search integration, zipcode-aware search, and email support. Upgrade when you need higher limits or advanced features like AI analysis.
Yes. The interface is responsive and works on modern phones and tablets in the browser.
We offer a free trial and paid tiers with higher search limits and additional features. See the pricing page for current numbers and inclusions.
Email support for everyone, with faster paths on paid plans. We also publish help articles and tutorials.
Still have questions?
If you did not find what you need, open a thread with support — we are happy to help.